FAQ – Frequently Asked Questions
Find quick answers to your questions about our watches and orders.
Whether you’re curious about shipping, product details, or need support, you’re in the right place.
If you can’t find what you’re looking for, our team is always ready to help — just reach out!
How much does shipping cost?
Delivery is worldwide and shipping fees are calculated during checkout before you complete the purchase. Shipping costs vary, depending on the country.
Where can I see my order?
Once you place your order, you’ll receive an email confirmation from us right away. As soon as your order ships, we’ll send you another email with your tracking number so you can follow its journey.
Want to view your order details anytime? Simply create an account here using the same email address you used at checkout.
Your order will automatically appear in your account dashboard, making it easy to track and manage all your purchases in one place.
If you have any questions or need help, our customer support team is always here for you!
Are there any other fees?
For deliveries outside of the European Union there might be additional costs for import duties or taxes, for example customs duties.
In individual cases there might also be additional costs for the transfer of money through credit institutions such as exchange rate fees and transfer fees.
Is there a warranty?
Yes, all REVTIME watches come with an international warranty of 2 years after purchase.
Is there a return policy?
Yes, REVTIME allows returns of up to 14 days after delivery. The return costs need to be covered by the customer.
How can I pay?
You can pay through:
- PayPal
- Credit card: Visa, Mastercard, American Express
- Apple Pay & Google Pay
- Bank transfer (in EUR)